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My Profile

The My Profile section of the Cloud Management Portal allows users to manage their personal account details, security settings, preferences, and subscription-related configurations. It is the central location for updating contact information, enabling two-factor authentication, and setting user-specific configurations.

User Role Access: Only users with appropriate access to the portal can view and modify profile settings.


Accessing the Profile Section

  • Log in to your Cloud Management Portal.

  • From the left-hand navigation bar, click on Company > Profile.

  • You will be redirected to the My Profile page where your details are displayed.

Profile Sections Breakdown

1. Two-Factor Authentication (2FA) :

  • At the top right of the profile card, there's an option to enable Two-Factor Authentication.

  • Enabling this provides an extra layer of security for your cloud account.

  • Click the shield icon to configure 2FA using your preferred method (e.g., Static PIN or authenticator app).

2. Profile Information Fields :

FieldDescription
First NameYour given name. This is a required field.
Last NameYour surname or family name. This is a required field.
Primary EmailThe main email associated with your account. Used for login and notifications.
Secondary EmailOptional. A backup email for important communications.
AddressEnter your complete address for billing or correspondence purposes.
CityThe city where you are located.
StateThe state/region, auto-filled based on your city or manually selected.
CountrySelected by default based on your location (e.g., India +91).
Postal CodeYour area’s postal/ZIP code.
Time ZoneSelect your time zone (e.g., Asia/Kolkata). This helps display logs and usage data in local time.
Mobile NumberRequired. Used for account recovery and alerts.
Secondary PhoneOptional. A backup contact number.
Referral CodeIf you were referred by another user or partner, enter the referral code here.
GST Number(India Only) Enter your company’s GSTIN for tax invoicing.
Monthly Usage LimitDisplays your organization's set monthly usage cap in your billing currency. Example: ₹168,000.00

3. Profile Photo :

  • Click Upload New Photo to personalize your profile.

  • Allowed formats: JPG or PNG

  • Recommended dimensions: 200x200 pixels

4. User Role Badge :

  • A badge at the top right of the profile indicates your assigned user role.

  • Example:

    Billing Admin (POSTPAID) – This indicates the user has billing control privileges and is on a postpaid billing model.

5. Saving Changes :

  • Click the Save Changes button at the bottom to apply updates.

  • To discard any changes made during the session, click Reset.